10.1 Local Contact Details
This list of Contacts was correct at the time of publication. A more detailed list of contacts and any subsequent changes to this Contact List which occur before the publication of the next update will be shown on the Surrey SSCP website.
If you wish to make a referral regarding a child please see Surrey Children's Services.
AMENDMENT
Contact details were updated in February 2022 to include contact details to assist with inter-agency escalations.
Contents
- Key Contacts to assist with the FaST Resolution Process(Jump to)
- HOW SURREY SERVICES FOR FAMILIES CAN HELP YOU(Jump to)
Key Contacts to assist with the FaST Resolution Process
To resolve a professional disagreement and instigate responses to exceptional issues in work relating to the safety of children please refer first to the procedure at 7.2 The Surrey FaST Resolution Process
In circumstances where you have been unable to identify the right person to escalate to within another agency i.e. at Stage 3 level and above within the procedure, then the following people can be contacted to provide assistance:
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Agency |
Contact Details |
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Children’s Services |
Business Support Team at fast.signposting@surreycc.gov.uk |
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Health |
Single point of contact for future escalations - HEALTH
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Police |
Police (First Tier: P-SPA) MASHDSs@surrey.police.uk (preferred means of contact) Tel: 01483 636451 Alternative Contact: Andrew Pope, Statutory Reviews Lead, Public Protection Support Unit (PPSU) Tel: 07912 893208 (office hours only) In very urgent situations outside of normal working hours use 101 to contact Surrey Police and ask to speak to the Duty Inspector. Police (Second Tier: Team Managers for Child Abuse Investigation) North Surrey (Spelthorne, Elmbridge & Runnymede) Detctive Inspector Maxine Cilia Tel: 07967 988468 West Surrey (Guildford, Woking, Waverley & Surrey Heath) Detective Inspector Kerry Loveless kerry.loveless@surrey.police.uk Tel: 07967 982293 East Surrey (Tandridge, Reigate & Banstead, Mole Valley and Epsom & Ewell) Detective Inspector Simon Gray Tel: 07970 357931 Police (Final Tier: Strategic Leads for Child Abuse Investigation) Detective Chief Inspector Karen Hughes Tel: 07970 357955 Detective Superintendent Debbie White Tel: 07977 426123 |
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Education |
The School Relationships Service (school.relationships@surreycc.gov.uk) holds contact information for all school leaders The Education Safeguarding Team (education.safeguarding@surreycc.gov.uk) are able to assist schools with signposting within the County Council.
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National Probation Service |
Fiona Oshea, Business Manager Tel: 01483 484492 Email: Fiona.Oshea@justice.gov.uk |
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Army Welfare Services |
Jane Calverley Area Personal Supoort Officer (South West) Mobile: 07971 894004 |
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HOW SURREY SERVICES FOR FAMILIES CAN HELP YOU
| ACT (Advice, Consultation and Therapy for young people with sexually harmful behaviours) |
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Tel: 01483 519606 Email: act@surreycc.gov.uk |
| Community Health Services, Acute Hospital Services and Mental Health Services |
Community Health ServicesCSH Surrey & Children and Family Health Surrey Head of Safeguarding Julie Hulls CSH Surrey Block A, 4th Floor Dukes Court Duke Street Woking Surrey GU21 5BH Mobile: 07971 367944
Children and Family Health Surrey Named Nurse for Safeguarding Children Liz Seymour Mobile No. 07970 265721
CSH Surrey & Children and Family Health Surrey Named Nurse for Safeguarding Children Liz Carris Leatherhead Clinic Poplar Road Leatherhead KT22 8SD Tel: 01372 384318 Mobile: 07881 625359
Children and Family Health Surrey (areas previously covered by FCHC) Named Nurse for Safeguarding Children and Looked After Children Louisa Hunt 2nd Floor Forum House 41-51 Brighton Road Redhill RH1 6YS Tel: 01737 775450 Mobile: 07973 566538
Children and Family Health Surrey (areas previously covered by FCHC) Named Nurse for Safeguarding Children Katharine Gregory 2nd Floor Forum House 41-51 Brighton Road Redhill RH1 6YS Tel: 01737 777704 Mobile: 07824 623354
Child and Family Health Surrey Dr Mary Small Consultant Paediatrician / Named Doctor for the Community Theta Centre Lyon Way Frimley GU16 7ER Tel: 01276 454141 Mobile: 07920 703125
Mental Health ServicesSurrey and Borders Partnership NHS Foundation Trust Named Doctor Safeguarding Children Dr Dola Okusi Tel: 01372 204120 Mobile: 07917 814 546
Surrey and Borders Partnership NHS Foundation Trust Consultant Nurse Safeguarding Children Mayvis Oddoye Ramsay House West Park Road Epsom Surrey KT19 8PH Tel: 01372 205807 Mobile: 07713 739237
Acute ServicesSurrey and Sussex Healthcare Trust East Surrey Hospital Nurse Consultant for Safeguarding Vicky Abbott Nurse Consultant for Safeguarding East Surrey Hospital, Redhill, Surrey, RH1 5RH Tel: 01737 768511 x 2642 bleep 850 Mobile 07971 226489
Surrey and Sussex Healthcare Trust East Surrey Hospital Named Nurse for Safeguarding Children Sally Stimpson Admin Office East Entrance East Surrey Hospital Canada Avenue Redhill, RH1 5RH Tel: 01737 768511 x 2642 / Bleep 850 Mobile: 07776 131726
Surrey and Sussex Healthcare Trust East Surrey Hospital Specialist Nurse for Safeguarding Children Natalie Nyagomo Admin Office East Entrance East Surrey Hospital Canada Avenue Redhill, RH1 5RH Tel: 01737 768511 x2642 Bleep:850 Mobile: 07776 131726
Surrey and Sussex Healthcare Trust East Surrey Hospital Named Dr for Safeguarding Children Dr Katherine McGlone East Surrey Hospital Canada Avenue Redhill RH1 5RH Tel: 01737 768511
Surrey and Sussex Healthcare Trust East Surrey Hospital Named Doctor for Safeguarding Children Dr Yekta Dymond East Surrey Hospital Canada Avenue Redhill RH1 5RH Tel: 01737 768511
Surrey and Sussex Healthcare Trust East Surrey Hospital Named Midwife for Safeguarding Children Salli Alihodzic East Surrey Hospital Canada Avenue Redhill RH1 5RH Tel: 01737 768511
Epsom and St. Helier University Hospitals NHS Trust Head of Safeguarding Children and Adults Patricia Oparah Epsom and St. Helier University Hospitals NHS Trust Wrythe Lane Carshalton Surrey SM5 1AA Tel: 0208 2963882 / Ext:3884 Mobile: 07880 378053
Epsom and St. Helier University Hospitals NHS Trust Eileen White Lead Nurse Safeguarding Children Safeguarding Hub, 5th Floor Ferguson House, Epsom and St Helier University Hospital m: 07975232152 tel: 0208 296 3884
Epsom and St. Helier University Hospitals NHS Trust Named Doctor Safeguarding Children Dr Paras Sharma Paediatric Consultant Paediatric Department Old Nightingale Epsom General Hospital Dorking Road Epsom KT18 7EG Tel: 01372-735735 Mobile: 07717 575480
Epsom and St. Helier University Hospitals NHS Trust Named Midwife for Safeguarding Children Liz Cullen Epsom & St Helier University NHS Trust, St Helier 0208 296 2213 Epsom 01372 735163 Mobile 07717 320144
Frimley Health Foundation Trust Head of Nursing for Safeguarding, Mental Health, LD & Dementia Deirdre Race Mobile: 07827 283058
Frimley Health Foundation Trust Frimley Park Hospital Named Nurse for Safeguarding Adults and Children Francine Franks Frimley Park Hospital Portsmouth Road Frimley Surrey, GU16 7UJ Direct Dial 01276 522559 or 01276 604604 ext: 2559 or pager no: 5865 Mobile: 0797 4324362
Frimley Health Foundation Trust Frimley Park Hospital Named Doctor Safeguarding Children Dr Stefan Mantke Paediatric Department Frimley Park Hospital Portsmouth Road Frimley Camberley GU16 7UJ Tel: 01276 604938 or 01276 604247
Royal Surrey NHS Foundation Trust Named Nurse for Safeguarding Children Fiona Gallagher Royal Surrey NHS Foundation Trust Level G Egerton Road Guildford Surrey GU2 7XX Tel: 01483 571122 Ext: 4251 / Bleep: 0135 Mobile: 07824 104526
Royal Surrey NHS Foundation Trust Named Doctor Safeguarding Children Dr Alex Sumner Royal Surrey NHS Foundation Trust Egerton Road Guildford Surrey GU27 7XX Tel: 01483 571122
Royal Surrey NHS Foundation Trust Named Midwives for Safeguarding and Vulnerable Women Sharon Bunford Royal Surrey NHS Foundation Trust Egerton Road Guildford Surrey GU27 7XX Tel: 01483 571122 x 2172 Mobile 07796 611190
Ashford & St Peter’s Hospitals NHS Foundation Trust Professional Head of Safeguarding Jane Mitchell Ashford and St Peters Hospitals NHS Foundation Trust Guildford Road Chertsey Surrey KT16 0PZ Tel: 01932 722119 (ext: 2119) Mobile: 07825 530423
Ashford & St Peter’s Hospitals NHS Foundation Trust Named Nurse for Safeguarding Children Eileen Welch Ashford & St Peter’s Hospitals NHS Foundation Trust Guildford Road Chertsey Surrey KT16 0PZ Switchboard: 01932 872000 Mobile: 07919 112554 Office: 01932 722407
Ashford & St Peter’s Hospitals NHS Foundation Trust Named Dr Safeguarding Children Dr Clare Hill Ashford & St Peters Hospitals NHS Foundation Trust Guildford Road Chertsey Surrey KT16 0PZ Tel: 01932 872000 Mobile: 07711 813871
Ashford & St Peter’s Hospitals NHS Foundation Trust Named Midwife for Safeguarding and Vulnerable Women Sarah Legg Ashford and St Peters Hospital Guildford Road Chertsey Surrey KT16 0PZ Tel: 01932 723962 Mobile: 07824 865227
South East Coast Ambulance Service NHS Foundation Trust Nurse Consultant for Safeguarding Philip Tremewan Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG Tel: 0300 123 0999 Mobile: 07766 498471
South East Coast Ambulance Service NHS Foundation Trust Safeguarding Lead | Clinical Supervisor Gareth Knowles Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG Tel: 0300 123 0999 Mobile: 07825 754388 |
| African Well Women Clinics |
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Tel: 0208 960 4000 |
| Borough and District Housing |
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Elmbridge Housing Services Tel: 01372 474474 Epsom and Ewell Housing & Environmental Services Tel: 01372 732000 Guildford Housing and Health Services Tel: 01483 505050 Mole Valley Housing and Community Services Tel: 01306 885001 Reigate and Banstead Reigate and Banstead Borough Council Tel: 01737 276000 Runnymede Housing and Community Services Tel: 01932 838383 Spelthorne Spelthorne Housing Association Tel: 01784 446383 Surrey Heath Surrey Heath Housing Association Tel: 01276 707100 Tandridge Borough Housing Officer Tel: 01883 722000 Woking Woking Borough Council Civic Offices Tel: 01483 755855 |
| Child Death Review Coordinator |
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For all information on the Child Death Review process, and to submit a Child Death Notification Form A (Green button) https://www.ecdop.co.uk/surrey/live/ Child Death Coordinator Emily Welch Tel: 07818 046748 Email: gwccg.surreycdop@nhs.net |
| Children in Sport |
| Child Protection in Sport Unit (CPSU) website |
| Surrey Children's Services (See also Surrey Children's Single Point of Access below) |
North East AreaFairmount House Tel: 0300 123 1610 for all Teams listed below North East Assessment Team North East Child in Need Team North East Early Help Assessment Co-coordinator North East CP & Proceedings North East Looked After Children Team North West AreaQuadrant Court Tel: 0300 123 1630 for all Teams listed below North West Assessment Team North West Child in Need Team North West Early Help Assessment Co-coordinator North West CP & Proceedings North West Looked After Children Team South East AreaConsort House Tel: 0300 123 1620 for all Teams listed below South East Assessment Team South East Child in Need Team South East Early Help Assessment Co-coordinator South East CP & Proceedings South East Looked After Children Team South West AreaSt Francis Centre Tel: 0300 123 1640 for all Teams listed below South West Assessment Team South West Child in Need Team South West Early Help Assessment Co-coordinator South West CP & Proceedings South West Looked After Children Team |
| Adoption & Permanency Team |
| Tel: 0300 200 1006 |
| Complex Needs Team |
| These teams will offer a social work service for children with disabilities, including domiciliary care and respite care.
East Surrey Complex Needs Team Consort House Tel: 0300 200 1006 West Surrey Complex Needs Team South West Area Office Tel: 0300 200 1006 |
| Domestic Abuse |
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Surrey domestic abuse helpline: Tel: 01483 776822 9am to 9pm, 7 days a week provided by Your Sanctuary Women’s Aid Domestic Violence Helpline: Tel 0808 2000247 Free 24-hour national helpline run by Women’s Aid and Refuge. Men’s Advice Line: Tel; 0808 8010327 Confidential helpline for male victims of domestic abuse. East Surrey Domestic Abuse Service: Tel: 01737 771350 East Surrey Domestic Abuse Services is an independent charity providing help and advice in the borough of Reigate & Banstead and the districts of Mole Valley and Tandridge. North Surrey Domestic Abuse Service: Tel: 01932 260690 Managed by Citizens Advice Elmbridge (West), this service provides free, confidential advice to anyone aged 16 or over living in the boroughs of Epsom & Ewell, Elmbridge or Spelthorne. South West Surrey Outreach helpline: Tel: 01483 898884 Gives advice to those affected by domestic abuse living in Guildford and Waverley, including Godalming, Farnham and Merrow. Your Sanctuary: Tel: 01483 776822 The Your Sanctuary domestic abuse helpline runs from 9am till 9pm offering listening support, information and signposting. Your Sanctuary also runs two safe houses for women and children fleeing from domestic abuse, and a specialist male support service available to men across Surrey Your Sanctuary online chat service is available here https://www.yoursanctuary.org.uk/ National Stalking Helpline: Tel: 0808 8020300 Guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk. |
| Emergency Duty Team |
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The Emergency Duty Team provides an emergency social work service for urgent situations which arise out of normal office hours and which cannot be left with an appropriate degree of safety until the next normal working day. The Emergency Duty Team service is not intended as an alternative means of accessing the usual daily activities of Surrey County Council. Tel: 01483 517898 |
| Local Authority Advice for Schools and Colleges |
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For concerns about children, call Surrey Children's Services 0300 200 1006 If you are a Surrey Maintained School, your Area Schools Officer. North West Area North East Area South East Area South West Area |
| Local Authority Designated Officer (LADO) |
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For concerns and advice regarding child protection allegations against staff contact the Duty LADO. Tel: 0300 123 1650 option 3
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| Multi Agency Safeguarding Hub (MASH) - see Surrey Children's Single Point of Access below |
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| NHS England Surrey and Sussex Local Area Team |
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NHS England Tel: 01293 729150 |
| NSPCC |
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Help for adults concerned about a child Tel: 0808 800 5000 Help for children and young people Call Childline on 0800 1111 |
| Probation: Kent, Surrey and Sussex Community Rehabilitation Company |
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Kent, Surrey & Sussex Community Rehabilitation Company
Head Office 3rd Floor, Maidstone House
King Street Maidstone ME15 6AW Tel: 01622 239147 Guildford Centre
First House Park Street
Guildford Surrey GU1 4XB Tel: 01483 670172 Redhill Centre
3rd Floor Tower House
3 Cromwell Road
Redhill Surrey RH1 1RT Tel: 01737 767087 Staines Centre Tel: 01784 770352 |
| Probation: National Probation Service |
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South East & East Division - Head Office
Mitre House
223-237 Borough
High Street London
SE1 1JD
Tel: 0207 867 4289
Guildford Centre Tel: 01483 534701 Staines Centre
Swan House Knowle Green
Staines Middlesex TW18 1XS Tel: 01784 459341
Victim Liaison Team Tel: 01483 568561 Approved Premises Tel: 01483 571635 |
| South East Coast Ambulance Service NHS Foundation Trust |
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South East Coast Ambulance Service NHS Foundation Trust Safeguarding Lead | Clinical Supervisor Gareth Knowles Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG Tel: 0300 123 0999 Mobile: 07825 754388 |
| Surrey Children's Single Point of Access (C-SPA) |
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For advice regarding child safeguarding concerns and to make a request for support from Surrey Children's Services Tel: 0300 470 9100 Email: cspa@surreycc.gov.uk |
| Surrey Police |
North Surrey (Elmbridge, Runnymede, Spelthorne)Safeguarding & Investigation Unit Tel: 101 ext 34367 East Surrey (Epsom & Ewell, Mole Valley Reigate & Banstead, Tandridge)Safeguarding & Investigation Unit Tel: 101 ext 34368 West Surrey (Guildford, Surrey Heath, Waverley, Woking)Safeguarding & Investigation Unit Tel: 101 ext 39667 General. If the name of the police officer/police staff is known you can email e.g.John.Smith@surrey.pnn.police.uk or dial 101 and ask to be put through to the member of staff. Information from persons who wish to remain anonymous may be passed to Crime-stoppers on FREEPHONE 0800 555 111 |
| Surrey Clinical Commissioning Group (Surrey CCG) |
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NHS Surrey Heartlands CCG Cedar Court Guildford Road Leatherhead Surrey Tel: 01372 201500 Textphone: 07917 087560 Email: contactus.surreydownsccg@nhs.net
North East Hampshire and Farnham CCG Aldershot Centre For Health, Hospital Hill, Aldershot, Hampshire GU11 1AY Tel: 01252 335154 Email: NEHFCCG.public@nhs.net
Surrey Heath CCG Surrey Heath House, Knoll Rd, Camberley Surrey GU15 3HD Tel: 01276 707572 Email: SHCCG.ContactUs@nhs.net |
| Surreywide CCG Safeguarding Team |
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Surrey Wide CCG Associate Director Safeguarding / Designated Nurse Safeguarding Children Amanda Boodhoo Mobile: 07799 622327
Surrey Wide CCG Safeguarding Business Manager / PA to Dr Amanda Boodhoo Associate Director Safeguarding and Designated Nurse Safeguarding Children Lisa Parry Mobile: 07500 990623
Surrey Wide CCG Deputy Designated Nurse Safeguarding Children Sharon Hammond Mobile: 07833 407832
Surrey Wide CCG Designated Nurse for Looked After Children / Deputy Designated Nurse Safeguarding Children Linda Cunningham Mobile: 07748 111917
Surrey Wide CCG Designated Nurse for Looked After Children / Deputy Designated Nurse Safeguarding Children Rachael Redwood Mobile: 07827 663745
Surrey Wide CCG Designated Doctor for Looked After Children and Named GP for Safeguarding Children Dr Sharon Kefford Mobile: 07768 107210
Surrey Wide CCG Designated Doctor Safeguarding Children Dr Kate Brocklesby Tel: 01932 726646 Mobile: 07876 148244
Surrey Wide CCG Safeguarding Advisor for Adults and Children Rebecca Eells Mobile: 07392-273318 Surrey Wide CCG Consultant Nurse (Family Safeguarding) Mayvis Oddoye Mobile: 07713-739237
Surrey Wide CCG Designated GP Safeguarding (children and adults) Dr Tara Jones Mobile: 07768 252202
Surrey Wide CCG CDOP Co-ordinator Emily Welch Tel: 07818 046748
Surrey Wide CCG Safeguarding Manager with Lead for Child Death Review Services Noreen Gurner-Smith Mobile: 07471 142048
Surrey Wide CCG Named Nurse for Child Death Reviews Nicola Eschbaecher Mobile: 07824-350491
Surrey Wide CCG Designated Doctor for Child Death Reviews Dr Lisa Wall Mobile: 07769 692281
Surrey Wide CCG Designated Doctor for Child Death Reviews Dr Kate Brocklesby Mobile: 07876 148244
Surrey Wide CCG Child Death Review Nurse Suzanne Huddy Mobile: 07824 528209
Surrey Wide CCG Child Death Review Nurse Natalie Price Mobile: 07775 545921
Surrey Wide CCG Child Death Review Nurse Jainaba Sidibeh Mobile: 07557 849988
Surrey Wide CCG Child wellbeing professional and lead for child deaths Nicola Mundy Mobile: 07467 357600
Surrey Wide CCG Safeguarding Children and Looked After Children Administrator Karen Overington Mobile: 07920 831879
Surrey Wide Co-ordinator for Looked After Children Angela Heather Tel: 07714956298
Safeguarding Business Support / Child Death Review Administrator Anna Miles Mobile: 07500 953839
Deputy Safeguarding Business Manager Caroline Holmes Mobile: 07392-273317 |
| Surrey Community Action |
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Astolat Email: info:surreyca.org.uk |
| Surrey Sexual Assault Referral Centre (SARC) |
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The Solace Centre Cobham Community Hospital 168 Portsmouth Road Cobham Surrey KT11 1HS Tel: 01932 867 581 (Weekdays, 9am - 5pm) Out of Hours: 0300 130 3038 (24/7 Free Phone) Email: surrey.sarc@nhs.net |
| The Children's Trust |
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Tadworth Court Tel: 01737 365 000 |
| Youth Support Service incorporating the Youth Offending Team |
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Surrey Youth Support Service has teams in each borough / district. for general enquiries or for information about local teams please contact: Surrey Youth Support Service Tel: 01372 363655 |